Terms of service
TERMS OF SERVICE
Overview
This website is operated by TAKENYA. Throughout the site, the terms "we," "us," and "our" refer to TAKENYA. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or content contributors.
1. General Conditions
By using this website, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these terms, you must stop using the site immediately.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your personal information (excluding payment details) may be transferred unencrypted over various networks.
2. Eligibility
By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you may only use our site with the permission of a parent or guardian.
3. Products and Services
We make every effort to display the colors and images of our products as accurately as possible. However, due to the handmade nature of our products, slight variations in color, texture, or size may occur. These variations add to the unique character of each piece.
We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or pricing are subject to change at any time without notice.
4. Orders and Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our site. If we detect any discrepancies or fraudulent activity, we reserve the right to cancel any orders.
We may limit or cancel quantities purchased per person, household, or order at our discretion.
5. Pricing and Payment
Prices for our products are subject to change without notice. We are not responsible for any typographical errors regarding pricing or promotions.
Payments are processed securely through third-party providers, and you agree to comply with the provider's terms of service in addition to ours. By providing your payment information, you agree to pay for all charges related to your order, including taxes and shipping fees.
6. Shipping and Delivery
We ship products domestically and internationally, subject to restrictions in certain regions. Delivery times provided are estimates and not guarantees. We are not responsible for delays caused by couriers or events outside of our control.
Shipping rates are calculated at checkout based on your location and the size of your order. Any duties or customs fees for international shipments are the responsibility of the buyer.
7. Returns and Refunds
Our return policy lasts 30 days for regular returns (for unused products with tags attached) and 90 days for manufacturing defects. Please see our Refund Policy for more details. Any request for a refund or return outside this window will not be accepted.
8. Third-Party Links and Services
Our website may include links to third-party services or websites. We are not responsible for examining or evaluating the content or accuracy of these third-party sites and disclaim any liability for third-party materials or websites.
9. Intellectual Property
All content on this site, including but not limited to images, designs, graphics, logos, and text, are the intellectual property of TAKENYA unless otherwise stated. You may not use, reproduce, or distribute any content from this site without express written permission from us.
10. Changes to the Terms of Service
We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting to the website. Your continued use of the site following any updates constitutes your acceptance of the changes.
11. Limitation of Liability
In no case shall TAKENYA, our directors, officers, employees, affiliates, or agents be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the site or any products purchased from us.
12. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state of Alaska.
Contact Information
For any questions about our Terms of Service, please contact us at takenyainfo@gmail.com